We will deliver the products you have ordered to the delivery address you specify when you place your order. We do not accept liability for, or for any costs arising from, any failure to deliver or need to redeliver if any of the delivery address details you have given us are incorrect. You may specify a delivery address that is different from your billing address, e.g. for delivery to a friend, a relative, or to your place of work.

Delivery will be made as soon as practicable. We process and dispatch orders Monday to Friday 8am – 5pm so delivery and dispatch timescales quoted on the Website exclude weekends or bank holidays. Whilst we endeavour to deliver products within the specified timescales we cannot guarantee delivery in, or accept liability for deliveries made outside those timescales. We do not accept liability for out of pocket expenses or other costs incurred due to failed or delayed deliveries.

Some postal addresses in Northern Ireland, some islands and some remote areas of Great Britain may not be covered by our normal delivery services and so we may have to contact you to advise you of extra postal charges. Please notify us by email if the product(s) you have ordered have not arrived within [14] days of placing the order. The The Shizzle Print Co accepts no liability for non-delivery if you have not notified us by email within 28 days of placing the order. The majority of our products are dispatched by Royal Mail Standard Second Class in the UK, International Standard in Europe and The Rest of The World.
If you have not received your items, you must check with your local sorting office before contacting us even if you have not received notification from your postman that they are holding items for you.
In the event you have not received your order, we must allow the following timescales before we can take further action, and claim back from the carrier for lost items:

Please note: we will not be held liable for any late deliveries if delays occur by causes beyond our reasonable control including, without limitation:
1. Fire
2. Severe weather conditions
3. War, civil commotion or act of terrorism
4. Industrial dispute, strike or labour disputes; or any other event that is not reasonably foreseeable

Order Cancellations
For most general website sales you have the legal right to cancel your order. We can only accept cancellations of orders that are not subject to a statutory right of cancellation if you notify us within 1 hour of placing the order, through the Website or by telephone.
We reserve the right to cancel your order at any time and issue a full refund. The provisions of this clause do not affect your statutory rights.

Returns and exchange
If you are not completely satisfied with your products, simply return them to us at any time within 14 working days of receipt. The costs of returning products to us shall be borne by you and will not be refunded. The item is your responsibility until it reaches us. For your own protection, we recommend that you send the parcel back to us using a delivery service that insures you for the value of the products as we cannot be held responsible for items damaged or lost in the post.
Your rights to return the products to us will not apply in the following circumstances: – where, in our opinion, you have not taken reasonable care of products whilst in your possession and/ or have not returned them with the original packaging.

● the product is a perishable item that has been consumed or disposed of
If you return an item because of an error on our part, or because it is defective, we will happily refund the full value of the item. You can contact us via our contact us tab, or email us at info@localhost department quoting your order number, your name and address, details of the product and the reason for return, and whether you require a refund or a replacement.

We will then send organise a return and will deal with your refund or replacement on receipt of the original product.
Please note we may request a photo to show the damage/ issue before a returns label is issued.
The item(s) must be returned in the condition in which you received it and within 30 days of delivery.
Please note that returns can take up to 7 working days to reach us, unless sent via special delivery.
This returns policy does not affect your statutory rights.

Some postal addresses in Northern Ireland, some islands and some remote areas of Great Britain may not be covered by our normal delivery services and so we may have to contact you to advise you of extra postal charges. Please notify us by email if the product(s) you have ordered have not arrived within [14] days of placing the order. The The Shizzle Print Co accepts no liability for non-delivery if you have not notified us by email within 28 days of placing the order. The majority of our products are despatched by Royal Mail Standard Second Class in the UK, International Standard in Europe and The Rest of The World.
If you have not received your items, you must check with your local sorting office before contacting us even if you have not received notification from your postman that they are holding items for you.
In the event you have not received your order, we must allow the following timescales before we can take further action, and claim back from the carrier for lost items:
Please note: we will not be held liable for any late deliveries if delays occur by causes beyond our reasonable control including, without limitation:
1. Fire
2. Severe weather conditions
3. War, civil commotion or act of terrorism
4. Industrial dispute, strike or labour disputes; or any other event that is not reasonably foreseeable